Combined Carer Emergency Contact Card/Carer Discount Card

The well-being of someone who depends on you can be a source of worry, especially if you were to experience an accident or sudden illness. The Carer Emergency Contact Card (CECC) should give you some peace of mind.

How to Apply

Peace of Mind.

The CECC enables Carers to create a Carer contingency plan in advance, ensuring that the person they care for will receive the necessary support and assistance during an emergency or accident.

What Benefits Does Having a CECC Provide?

Carers have access to 24-hour telephone response service
Opportunity for stronger contingency planning in case of emergency
Identifies you as a carer
Offers peace of mind as a carer
Discounts and special offers across the county

Who Should Have a CECC?

The Carer Emergency Contact Card (CECC) is available to anyone who looks after a family member, friend, or neighbour in West Sussex.

Also A Carers Discount Card

The CECC serves an additional purpose as a carer discount card, granting access to a variety of exclusive offers and discounts within the West Sussex area, benefiting carers in various ways. Although CSWS is no longer issuing separate Carer Discount Cards, any carers holding a valid card can continue to use them until their expiry date.

How To Apply

Register with CSWS

If you have not yet, you need to register as a Carer with us in order to apply for your CECC

Request CECC Referral Form

Through this form we will collect important emergency information about yourself and the person you care for. This will include medical needs and any contingency plans already in place.

Done! Wait for Your Card

After completing the referral form, CSWS will issue your personal CECC by mail, containing details about the service.

How Does The CECC Scheme Work?

As an Emergency Contact Card

Each carers discount card is assigned a unique reference number linked to Taking Care's Emergency Resolution Team. When a call is received, the handler can access your emergency arrangements and contact your specified individuals. Available 24/7, the confidential system uses the reference number for identification, with no personal details on the card.

As a Carers Discount Card

The CECC serves an additional purpose as a carer discount card, granting access to a variety of exclusive offers and discounts within the West Sussex area, benefiting carers in various ways.

Although carers support is no longer issuing separate Carer Discount Cards, any carers holding a valid card can continue to use them until their expiry date.

Explore the current participating businesses.

Discount offers

Terms and Conditions

Carers need to be registered with Carers Support West Sussex
Cards can only be used by one carer – additional family members can apply for their own CECC, if they are registered as a Carer with Carers Support West Sussex
Cards are valid for 3 years

For the discount card, businesses will offer a discount as described in the directory, although on occasion some businesses will offer one off/ short term offers to card holders which will be communicated via email.

Carers Support West Sussex are not endorsing the services or products included in this scheme.